FAQs

What payment methods do you accept?

  • We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. Check our payment information page for details.

Can I modify or cancel my order after placing it?

  • Answer: Unfortunately, orders cannot be modified or canceled once they are placed. Please double-check your order before completing the purchase.

What is the estimated delivery time for standard shipping?

  • Standard shipping typically takes 4-10 business days. Please note that delivery times may vary based on your location and other factors.

Do you offer expedited shipping?

  • Yes, we provide expedited shipping options for customers who require faster delivery. The available choices and estimated delivery times will be displayed during the checkout process.

How can I track my order?

  • Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

What is your return policy?

  • Our return policy allows for returns within a specified period after receiving the product. Check our Returns & Exchanges page for detailed information on the process and any applicable fees.

Do you offer international shipping?

  • Yes, we offer international shipping to several countries. Please review our Shipping & Delivery page for a list of supported locations and shipping fees.

How do I contact customer support?

  • You can reach our customer support team through our Contact Us page, via email at support@readigear.com.

Are my personal details and payment information secure?

  • Yes, we take the security of your personal and payment information seriously. Our website uses industry-standard encryption to protect your data.

What should I do if I receive a damaged or defective product?

  • Contact our customer support team immediately with your order number and photos of the damaged or defective item. We'll guide you through the return or replacement process.

How do I sign up for newsletters or promotions?

  • You can sign up for newsletters and promotions by entering your email address in the subscription box located on our website's homepage or during the checkout process.